Technical help and contact

Contact us

We answer in Arabic and English, before you start and after.

  • WhatsApp (the quickest way): +20 104 001 6861. We reply within one working day.
  • Hotline: 02 2122 1230
  • Contact form: otocourses.app/en/contact. Leave your name, your email, your phone number if you like, and your message. Support replies within one working day.

Help us help you faster

  • Write from the email address on your account.
  • For a payment, include your order number.
  • For a class, include its date and time (Cairo time).
  • For a missing recording, use Report a missing recording on the session in your Schedule.

Companies and the English Benchmark

Companies can ask about training or testing through the contact form or the Request page (otocourses.app/en/request). If you're taking a test for your company, your HR team is your first contact.

Updated 2026-10-03 · Contact us