Booking and classes

Rating your class

After a class that took place, you can rate your teacher from 1 to 5 stars and add a comment if you like.

Where to rate

  • Home: "Rate your recent classes" lists the classes of the last 7 days you haven't rated yet. Select Rate this class.
  • My classes: under a past class, select Rate this class.
  • At the end of a class: when you leave the room, select Rate this class. If the class has only just ended, give it a few minutes: a class can be rated once it is marked as held.

Changing your rating

You can change your stars or your comment for 7 days after the class. After that, the rating stays as it is.

Who sees it

  • Your stars count in your teacher's rating, which other learners see on the teacher's page.
  • Your comment can be shown on the teacher's page as "A learner". Your name is never shown, to other learners or to the teacher.
  • OTO's support team can see who wrote a rating, and may hide one that breaks our rules (for example, rude words or personal contact details). You still see a hidden rating, marked as hidden.

Children

For a child's class, the parent rates it from the family account (choose the child first). A child signed in on their own can't rate.

Only a class that took place can be rated. A class that was cancelled, or that your teacher missed, can't be rated: tell us through Help instead.

Updated 2026-10-29

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Rating your class · OTO Courses