Account and sign-in

Your account settings

Open Account settings from the menu under your picture or initial (otocourses.app/en/app/account). The page is in sections. On a computer they are listed on the side; on a phone, in a bar at the top that you can swipe. Press one to jump to it.

The sections

  • Profile: your picture or avatar, your name and email, and whether your email is confirmed. Learners also find My profile here (your goal, interests and preferred class times); for teachers, Account has two tabs, Profile (your teacher profile, where HR approves photo and profile changes) and Settings (this page).
  • Time and date: the clock times are shown in, 12-hour (3:00 PM, the standard) or 24-hour (15:00), everywhere you read a time, the back office included for staff, and the time zone your class times are in. It also shows your country, currency and time zone as they were set at your first visit, read only; a teacher sees their country, set by our team. To change them, contact support. See "Your next class countdown, time zones and the 12-hour clock".
  • Notifications: which updates also reach you by email or WhatsApp. The bell always shows everything. See "Notifications: the bell, email and WhatsApp".
  • Classes and teachers: My calendar, Messages with your teacher or learners, and, for learners, Hidden teachers. Each shows only once it is open to you.
  • Privacy and data: your choices about class transcripts and AI drafts of session reports, where they are in use, and the privacy policy.
  • Sign-in and security: your Sign-in methods (password, Google, Facebook, Apple, WhatsApp code), Change your password, Sign out, Sign out of all devices, and, at the end, Delete my account.

If terms are waiting for your agreement, they are shown above all the sections.

Parents

If you manage your child's account, choose your child first: the page then shows your child's picture, notifications and choices.

Need help?

The support team's WhatsApp number is under the list of sections (on a phone, at the end of the page).

Updated 2026-11-08

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