Getting started

Your English Roadmap Session: joining the online room

The English Roadmap Session is a 20-minute session with an OTO learning advisor, who plans your English with you: where to start, which course fits, and when you can reach your goal. You book it from the Roadmap page.

Where it happens

The session is online, in OTO's classroom, the same room our classes use. You need a computer or phone with a camera and microphone; allow them when your browser asks.

How to join

  • After booking, the confirmation screen shows Open your session room, and your booking email has a Join the session button. That link is private: keep it to yourself.
  • About an hour before the session, we email you a reminder with the same button.
  • Times are in Cairo time and shown in 12-hour time (for example 5:00 PM). If you are signed in and chose 24-hour time in Account › Time and date, they follow your choice.
  • The room opens 10 minutes before your time. If you open the link earlier, the page tells you when it opens and joins by itself then.
  • If you booked while signed in, you can also open the link signed in to the same account.
  • The top of the room shows the time left. The room closes 5 minutes after the session's end time, or as soon as your advisor marks the session finished; the page then says This session has ended, and the link no longer opens it.
  • If you open the room on a second device, the first one leaves and says You joined from another device. Press Rejoin there to move back.
  • When it is switched on, the room has a chat with your advisor (links open in a new tab; it is kept with the session for 60 days and then deleted), and your advisor may show slides and use a whiteboard with you.

If the room does not work for you

Your advisor calls you on WhatsApp on the number you gave instead.

Recording

The join screen says whether your session is recorded, and the room shows Recording only while it is. A session is recorded only if you agreed to it when you booked; recording starts once you and your advisor are both in the room; the recording is kept for 60 days and then deleted, and it is not transcribed or analysed by AI.

Need another time?

Message us on WhatsApp or from Help and we will move it for you.

Updated 2026-11-08

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